If you want to learn how to manage a team, this Certificate gives you both theory and practical tools and techniques.
Programme Overview
Our Management Bites Certificate is a 6 month programme focused on building your practical, tactical people management skills and experience. Over the course you complete online learning modules with on the job assignments and get personal feedback from our marking team.
The programme also involves assessing your achievement level from the start to the finish.
The materials are based on the best-selling book Management Bites, by Elephant Group co-founder Angela Atkins.
Angela wrote the book when she couldn’t find a book that dealt with the real world, not just theories. She based the tools and techniques she’d seen work with the hundreds of managers she’d worked with in her HR career, and her own experience managing a team. First published in 2009, the third edition came out in 2024. For more click here.
Who should register for the Certificate?
You’ll benefit most from the Management Bites Certificate if you are in a role where you currently manage a team, or if you’re wanting to move into people management, but have some supervisory responsibilities. Or you may have a lot of management experience, but have never done any formal training! Of the thousands of managers who have completed Management Bites training, even the senior leaders and CEO’s who have attended, said they’ve got some great new tips and techniques to use.
What will you finish with?
The Management Bites Certificate is different from tertiary study as you need to be working in a role where you can apply what you’re learning, rather than covering theory. You’ll work through case studies and try things out so that you get as much experience as you can during the course. Once you’ve completed your final assessment you will be awarded your certificate.
Elephant Certificates are now recognised globally, in New Zealand, Australia, the Pacific Islands, Singapore, Malaysia, Canada, the US and United Kingdom.
Core Modules
These are compulsory to complete. If you have significant training or experience in one of the core modules, you can choose an optional module instead.
Module 1: Me as a Manager
In this first module you’ll cover understanding your management style and how to adapt to your team, your strengths and what might hold you back from being a brilliant manager, and setting yourself up for success.
Module 2: Essential Employment Law
Working in people management you need to understand the key points of the employment legislation to answer questions from your team, and make sure your processes are compliant!
Module 3: Recruitment & Selection
Putting an advert on SEEK might get you some candidates, but not always the best ones. And people who are good in an interview might not be great on the job. This module covers the factors to use when you recruit and select and secrets of interviewing. You’ll also cover privacy and discrimination legislation.
Module 4: Perfect Performance Reviews
Now we focus on how you give feedback and review your team on their performance. We cover how to set whip smart goals, tailor your performance reviews, deal with the things that can trip you up, and how to discuss development.
Module 5: Courageous Conversations
When employees aren’t performing, you need to know how to address it – and the good news is, there are some new methods that can work wonders! You’ll cover understanding poor performance v misconduct, how to give feedback and put performance plans in place.
Module 6: Motivation, Coaching and Culture
This is the good stuff to make sure you understand what motivates your team, how to build team culture and different methods to use coaching to get brilliant results!
Optional Modules
Where you have significant training or experience in one of the core module areas, you can choose an optional module instead.
Leading Change
In this module you’ll learn different tools and techniques to lead yourself and your team successfully through a change process.
Warnings and Dismissals
If you don’t have an HR team to help you work through disciplinary processes, this module will cover how to do this fairly.
Taming Time and Delegating
If you’ve been trying to achieve more with less, this module has some new thinking on how you can tame time, and delegate to your team.
What our graduates say:
Thinking about what I’ve learned in this course, I feel excited about the ways I’ve helped my team and improved my work. This course has reinforced me that learning new things is good for me and helps me make positive changes on a personal and professional level, there is always room for me to keep learning. During the certificate I’ve been reminded how important is to have a mindset that is open to growing and how feedback is an important part of that process.
The feedback was really helpful. It was really in depth and you could tell that the markers had put a lot of time into reading each assignment and going through every answer when marking. I appreciated that even when you had gotten an answer correct, feedback would still be provided so you could reflect on your answer and then also think about other possible answers. This made reading through the marked assignments a lesson in itself as the markers would provide further guidance and knowledge on each subject through their feedback.
The information provided was just so informative and then being able to actually apply that knowledge through the case studies is just fantastic and really helped to bed in the information. In addition, I have gone back to the information many times already to make sure I am on the right track.
Details
The programme investment per person is: AUD$895, NZ$995, Singapore$765, EU495 or GBP445. The Certificate is scheduled over 6 months, however you can defer completion by up to a further 6 months due to work commitments or other circumstances.
Please let us know if you have any questions. Once you start your study, we are not able to issue refunds.
Registrations now open for our intake starting Monday 2 February 2026. Registrations must be received by Friday 17 January 2026.
Registration Form
Please note: Our first intake starts in mid September 2025.
FAQ’s
How do the modules work?
The Certificate is hosted on our online learning platform. Once you’ve registered and paid, you’ll be able to access the programme. Each month a new module will open up. You’ll then be able to access the video’s, articles, learning resources and your assignment. This is due back at the end of each month.
And the assignments?
The assignments consist of case studies with different questions to answer or asking you to review of your own processes. The pass mark is 70%. Our team will assess whether you have passed and have demonstrated good thinking around each answer. If not, they will come back to you with some coaching and feedback. You can then resubmit. The aim is to help you develop your skills in each area so you can deliver excellence to your business.
How long does each module take?
You have a month to complete each module and it will take you 2 – 5 hours to complete depending on if you have any experience or knowledge in the area already. Along with watching the webinar and reading any articles, you should be able to complete each module by putting aside an hour a week, or four hours a month.
What if I need more time?
While we schedule your Certificate over 6 months but you can get an extension on assignments if you have a busy workload, or are travelling or have any other issue that means you need more time. In total you can extend your Certificate up to 6 months, in total after the initial timetable.
Can I fail the Certificate?
Yes if you don’t complete your assignments, then you cannot pass the Certificate! If you complete an assignment but haven’t demonstrated the knowledge to pass the topic, our team will provide you with feedback and coaching and give you a chance to review and resubmit your assignment.
What if I’m stuck?
If you do get stuck on an answer, then you can email our team and get some further suggestions or coaching to help you gain the knowledge needed to answer.
About our team
During your study, the team at Elephant will present the webinars and learning material as well as mark your assignments and provide you with personalised feedback and coaching.
About Elephant Group
We work to three principles:
Elephant Group 